Privacy policy

1. General provisions.

1.1. This Privacy Policy is an official document of the website https://kivvi.com (hereinafter referred to as the Site Administration), which defines and regulates the procedure for working with information about individuals and legal entities who apply for any services provided by the Site https://kivvi.com (hereinafter referred to as the Website).

1.2. This Privacy Policy, as well as other official documentation of the Site Administration and the current legislation of the Kyrgyz Republic regulate relations related to the collection, storage, dissemination and protection of information about users of the Site.

1.3. This Policy is designed to ensure proper protection of user information, including their personal data, from unauthorized access and disclosure.

1.4. The Policy has been developed and used in accordance with the terms of the User Agreement (public offer) posted on On the website at https://kivvi.com/privacy .

In case of contradictions between this Policy and other official documents of the Site Administration, this Policy is subject to application.

1.5. By registering and using the Site, the User agrees to the terms of the Policy. If the User does not agree with the terms of the Policy, the use of the Site must be stopped immediately.

1.6. The Site Administration does not verify the accuracy of information about users that they leave on the Site, except in cases when such verification is necessary in order for the Site Administration to fulfill its obligations to the user.

2. The procedure for the operation of the Privacy Policy and making changes to it.

2.1. The Policy comes into force for an unlimited period from the moment of its approval by the General Director. The current Policy is invalidated after it is replaced by a new Policy. The Policy is replaced by publishing its new version on The website.

2.2. The current version of the Policy, which is a public document, is available to any Internet user when clicking on the link https://kivvi.com/agreement . The Site Administration has the right to make any changes to Policies that do not contradict the legislation of the Kyrgyz Republic. Posting a new version of the Policy at a permanent address is a notification to Site users about changes made to the Policy.

3. Conditions and purposes of personal data processing.

3.1. The Site Administration processes the user's personal data in order to fulfill the terms of the Agreement between the Site Administration and the User for the provision of services for the use of the Site (Public Offer).

3.2. By providing its services, the Site Administration believes that the User:

— has all the necessary rights allowing him to register and use this Site;

— indicates reliable information about himself in the amounts necessary to use the services of the Site;

— is aware that the information on the Site posted by the User about himself may become available to third parties engaged by the Site Administration to fulfill obligations.

4. The composition of personal data.

4.1. Personal data of Users includes:

4.1.1. unique identifier — e-mail address;

4.1.2. additional information: name, date of birth, mobile phone number, delivery address and others.

4.1.3. additionally provided by Users at the request of the Site Administration in order for the Site Administration to fulfill its obligations to Users arising from the terms of the User Agreement. The Site Administration has the right, in particular, to request from the User a copy of an identity document or other document containing the User's first name, last name, photo, as well as other additional information that, at the discretion of the Site Administration, will be necessary and sufficient to identify such a User and will eliminate abuse and violations of the rights of third parties.

4.2. Other User information processed by the Site Administration.

The Site Administration also processes other information about Users, which includes:

4.2.1. standard data automatically received by the server when accessing the Site and subsequent User actions (the IP address of the host, the type of the user's operating system, the pages of the Site visited by the user, as well as cookies);

4.2.2. information automatically received when accessing the Site using bookmarks (cookies);

4.2.3. information obtained as a result of User actions on the Site;

4.2.5. information required to identify the User.

5. Processing of user information.

5.1. The processing of personal data is carried out on the basis of the principles:

— legality of the purposes and methods of processing personal data;

— conscientiousness;

— compliance of the purposes of personal data processing with the goals defined in advance and declared during the collection of personal data, as well as with the authority of the Site Administration;

— compliance of the volume and nature of the processed personal data, methods of processing personal data with the purposes of processing personal data;

5.2. Collection of personal data.

5.2.1. The User's personal data is collected on the Site during registration, as well as later when the User enters additional information into the Site's tools on his own initiative.

5.3. Storage and use of personal data.

5.3.1. Users' personal data is stored exclusively on electronic media and processed using automated systems, except in cases where manual processing of personal data is necessary in connection with compliance with legal requirements.

5.4. Transfer of personal data.

5.4.1. Users' personal data is not transferred to any third parties, except in cases expressly provided for in these Terms and conditions of the User Agreement (Public Offer).

5.4.2. If specified by the user or with the user's consent, it is possible to transfer the User's personal data to third parties-contractors of the Site Administration, subject to the acceptance by such contractors of obligations to ensure the confidentiality of the information received, in particular, when using applications.

5.4.3. Applications used by Users on The Site is hosted and maintained by third parties (developers) who act independently of the Site Administration and do not act on behalf of or on behalf of the Site Administration. Users are required to familiarize themselves with the rules for the provision of services and the personal data protection policy of such third parties (developers) before using the relevant applications.

5.4.4. The provision of personal data of Users at the request of government agencies is carried out in accordance with the procedure provided for by law.

5.5. Destruction of personal data.

5.5.1. The user's personal data is destroyed:

— The Site Administration after the Site Administration receives a request from the User to delete data from their personal page;

— when the Site Administration deletes information posted by the User, as well as the User's personal page in cases established by the contract of sale (offer).

6. Measures to protect user information.

6.1. The Site Administration takes all possible technical and organizational and legal measures to ensure the protection of Users' personal data from any illegal actions.

6.2. The User's login (e-mail address) and password are used to authorize access to the Site. The User is responsible for the safety of this information. The user does not have the right to transfer his own username and password to third parties, and is also obliged to take measures to ensure their confidentiality.

6.3. Data transfer from the User's browser to the Site server is performed using 256-bit encryption.

7. Limitation of the Policy.

7.1. This Policy does not apply to the actions of third-party Internet resources.

7.2. The Site Administration is not responsible for the actions of third parties who have gained access to User information as a result of using the Internet or the Site's Services and for the consequences of using the information.

8. User requests.

8.1. Users have the right to send their requests to the Site Administration, including requests regarding the use of their personal data in writing to the e-mail address: __________________

8.2. The request sent by the User must comply with the requirements for submitting requests to the Service and Support Service, namely contain:

— the number of the main identity document of the user or his representative;

— information about the date of issue of the specified document and the issuing authority;

— information confirming the user's participation in relations with the Administration (in particular, the email address that was used to register on the site);

The Site Administration undertakes to review and send a response to the User's request within 14 days from the date of receipt of the request.